Work As A Non-Medical Claims Assessor At CAPITEC Bank

Work As A Non-Medical Claims Assessor At CAPITEC Bank

  • Location: Bellville, Western Cape, South Africa
  • Number of Vacancies: 1
  • Closing Date: Not Specified


Capitec Bank is a South African retail bank. As of August 2017 the bank was the second largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month.

Key Responsibilities

To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of non-medical claims (Life, Funeral, Credit Life Insurance etc) in accordance with terms and conditions of the policy, S.A legislative frameworks and goals, objectives, processes and standards sets by Capitec Life.



  • 1-year practical experience in funeral and or life insurance claims assessment or funerla/life insurance claims administration

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant qualification in Healthcare or Science



  • Understanding of the long-term insurance industry and claims handling processes and 
  • Knowledge of Funeral and Life Products
  • Knowledge of relevant legal framework relating to funeral and life insurance claims 


  • Knowledge or practical experience on assessment of Credit Life Insurance products, especially retrenchments and death claims.
  • Occupational certificate or course on long-term life Insurance Claims Assessor


  • Administration Skills
  • Attention to Detail
  • Decision making skills
  • Numerical Reasoning skills
  • Planning, organising and coordination skills

Conditions of Employment

  • Clear criminal and credit record

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