TotalEnergies South Africa is Looking For A Card Admin Officer
- Location: Johannesburg, South Africa
- Number of Vacancies: 1
- Closing Date: Not Specified
About TotalEnergies
TotalEnergies SE is a French multinational integrated energy and petroleum company founded in 1924 and is one of the seven supermajor oil companies.
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Key Responsibilities
The incumbent will work closely with Customers and Dealers, whilst ensuring accuracy in performing the Administrative tasks to avoid financial impact to the Company
- Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers
- To ensure Customer and Dealer cards are well maintained in creation , printing ,blacklisting and renewals , whilst following the internal and Group procedure
- To investigate and resolve queries daily raised by Customers and Dealers To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s within 24 business- hours.
- To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions.
- To effectively manage daily the cash accounts and provide customers with balances.
- To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced , thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
- To ensure good record keeping of requests by customers ( cards – new /hot listing , instructions of limit movements )
- To ensure clients card records are validated and kept up to date – quarterly reviews with clients.
- To accurately calculate ,capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure.
- To assist Customers and Dealers with the Card processes , systems , administration , reports and product knowledge
- To provide daily support to the Card Sales Representative as per allocated areas
- To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank and Dealer / Customer
- To submit weekly and monthly KPIs on activities within area of control to Management
- To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required
HSEQ
- To effectively manage and minimise HSE risk within area of responsibility by ensuring.
- Compliance with all HSE Policies, rules, guideline, and legal requirements
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
- That HSE competency requirements are identified & enforced within area of responsibility
Requirements
- Diploma in Financial Management 1 to 3 years related experience in Oil or comparable industry required.
- Good knowledge of systems (SAP /Ms Office Packages / Web Based Systems)
- Good communication skills ( both verbal and written)
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