The Airports Company South Africa(ACSA) is Looking for a Cash Officer
- Location: Chief Dawid Stuurman Airport, South Africa
- Number of Vacancies: 1
- Closing Date: 08 April 2024
About The Airports Company South Africa(ACSA)
Airports Company South Africa SOC Ltd (the Group) owns and operates South Africa’s nine principal airports, including three international gateways; O.R. Tambo, Cape Town and King Shaka International Airports. ACSA also participates in equity investments abroad and provide technical advisory and consultancy services to airports.
The South African Government is a 74.6% majority shareholder in ACSA. ACSA aligns itself with the nation’s aspirations of transformation, sustainable growth and value creation. While providing world-class secure infrastructure for airlines to transport people and goods, ACSA recognises that South Africans have a key role in the national development plan; in facilitating economic growth, job creation and accelerating transformation towards inclusive economic participation.
Key Responsibilities
- Notify relevant personnel of any technical and/or system failures with regards to customer queries.
- Assist with customer queries throughout all platforms and issue receipts as well as confirmation of payments which includes correct information of customer. Facilitate lost ticket process and confirmation of payments.
- Ensure efficient customer/traffic flow through prompt response to custom queries.
- Perform cash transactions and report any misconduct.
- Management and reconciliation of daily float.
- Responsible for counting and reconciliation of payment received by cash or credit cards.
- Keep record of daily transactions and issue receipts, refunds, credits or change.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals. Implement remedial actions where required.
- Adhere to relevant statutory/legislative regulations, SOP’s, operational standards, policies and practice.
Requirements
Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:
- Grade 12
- 1 year Cashier experience
Competencies
- Communication (Verbal and Written)
- Exercise good judgement when making decisions.
- Problem Solving
- Detail Oriented and diplomatic.
- Manage conflict.
- Results and Goal-driven
- Plan and monitor work.
- Customer centric
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