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SITA is Hiring Seven(7) Admin: Functional Application Support Earning R286 639 – R429 959 Per Year

SITA is Hiring Seven(7) Admin: Functional Application Support Earning R286 639 – R429 959 Per Year

  • Location: SITA Erasmuskloof, South Africa
  • Number of Vacancies: 7
  • Closing Date: 19 April 2024

About SITA

SITA’s role is to consolidate and coordinate the State’s information technology resources to achieve cost savings through scale, increase delivery capabilities and enhance interoperability.

The organisation is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery process to ensure that the South African government gets value for money, increased productivity; qualitative solutions, services and products; and uses best practice IT approaches in its modernisation and the delivery of services to all citizens.

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Key Responsibilities

  • Troubleshoot calls logged on a call logging system on faults reported by clients, using the particular application
    to ensure the availability of the application.
  • Do functional user acceptance/system testing under supervision against the test plan to ensure functionality of
    the application.
  • Provide business advice or training to users about the application systems functionality with support and
    supervision to ensure optimal functionality of applications.
  • Update relevant user procedure manuals/Online Help and/or equivalent documentation under supervision to
    ensure accurate information on the application is available to the user.
  • Provide Information Support to clients and supervisors.
  • Must be able to travel to the client site.

Requirements

Qualifications and Experience
Minimum: 1 – 2-year National Certificate in a Information Technology / NQF level 5 or accredited specialised
courses.
Experience: 2 – 3 experience in Functional Application Support services/industry.

Technical Competencies Description
Knowledge of: Knows the organisations policy framework, management structures and reporting procedures for
all aspects of the programmes environment. Product and Solution Development Solution Testing Government
strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams
Has some experience of working on projects and of communicating with users on technical issues. Demonstrates
good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s),
and of technical aspects of the application system(s) and the hardware and software environment in which they run.
Understanding of the business environment Knowledge and understanding of the application system environment
Ability to resolve application problems quickly and cost effectively Ability to work under pressure

Available Admin Positions

Job TitleDepartmentLocationLevelClosing DateDownload Advert
Admin: Functional Application Support X2IFASS: Transversal & Unique SystemsSITA ErasmuskloofC2Friday, 19 April, 2024application pdf Admin Functional Application Support X2.pdf
Admin: Functional Application Support X5ADM: IFASS IJS IFASS ClusterSITA ErasmuskloofC2Friday, 19 April, 2024application pdf Admin Functional Application Support X5.pdf

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