Seven (7) Pre-Assessment Consultant Vacancies: Yearly Salary of R434,656 Each

Seven (7) Pre-Assessment Consultant Vacancies: Yearly Salary of R434,656 Each

  • Location: Cape Town, South Africa
  • Number of Vacancies: 7
  • Closing Date: 02 July 2024

About Road Accident Fund (RAF)

The RAF is responsible for providing​ appropriate cover to all road users within the borders of South Africa; rehabilitating and compensating persons injured as a result of motor vehicles in a timely and caring manner; and actively promoting the safe use of all South African roads.

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Key Responsibilities

Purpose of the Job: The Consultant: Pre assessment is responsible for the pre assessment of prospective claims applications.

Pre-Assessment of prospective claims.

  • Record all the submitted documents for prospective claims.
  • Determine the benefits and the products submitted based on the submitted documents.
  • Assess the submitted documents to determine compliance as per defined processes and rules.
  • Apply compliance and / lodgement rules in pre assessing the prospective claim.
  • Identify duplicate claims and linked claims.
  • Examine the prescription of lodgement and apply prescription rules.
  • Verify mortality with Home Affairs.
  • Communicate the assessment outcome to the prospective claimants.

Quality assurance.

  • Ensure that pre assessment processes are implemented and maintained at the highest standard.
  • Maintain the implementation an unusual occurrence procedures.


  • Track and report against set objectives and targets.
  • Report on emerging risks.
  • Provide ad hoc reports on process improvement initiatives.

Stakeholder Management.

  • Maintain healthy relationships with all stakeholders.
  • Follow up and feedback to all stakeholders to keep the updated on the status of a query.
  • Respond to queries within the predefined turnaround times.


Qualifications: Bachelor’s Degree/Advanced Diploma) related qualification.

Experience: Relevant 3 years’ experience in the Claims environment.

Competencies: Behavioural:

  • Planning, Organising and Coordinating.
  • Personal mastery.
  • Judgement and Decision Making.
  • Ethics and Values
  • Client Service Orientation.
  • Emotional Wisdom.
  • Ethics and Governance.
  • Customer orientation and customer focus.


  • Ability to differentiate different RAF Products.
  • Knowledge of Motor vehicle At.
  • Complex problem identification, solving and decision making.
  • Customer value proposition.
  • Good financial management skills.
  • Strong analytical capabilities.
  • Knowledge of Motor Vehicle Accident legislation
  • PFMA knowledge.
  • Attention to details.
  • Natis and cross Check systems.

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