JD Group South Africa is Hiring For A Service Centre Administrator – Incredible Connection Blue Route
- Location: Tokai, Western Cape, South Africa
- Number of Vacancies: 1
- Closing Date: 14 May 2024
About JD Group
JD Group provides value conscious mass-market customers in Southern Africa the opportunity and means to create a comfortable lifestyle, through its diversified retail and consumer finance businesses. The company is differentiated and diversified retailer of Furniture, Household appliances, Consumer electronic and technology goods. In addition, JD Group is a leading consumer finance business providing innovative financial services focusing on JD Group’s retail customer base.
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Key Responsibilities
JD Group is looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
- Deal with customers in a customer centric manner
- Achieve individual targets
- Cellular and credit administration
- Processing transactions and cash ups
- Effective self management and teamwork
- Security and housekeeping
- Reception / Switchboard
Requirements
- Matric
- Numeracy skills
- Ability to work with money
- Computer literacy
- Attention to detail
- Interpersonal skills
- Written and communication skills
- Team work
- Telephone etiquette
- Target driven
- Customer centricity
- Practical experience in a financial and administration role
- SAP experience advantageous
- MS Office (Word, Excel)
- Cellular and credit vetting experience
- Knowledge of relevant Company policies, practices, processes and systems
- Conscientious
- Integrity
- Customer centric
- Fraud detection
- Target driven
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