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CAPITEC Bank Better Champion: No Experience Required But Grade 12 National Certificate Required

CAPITEC Bank Better Champion: No Experience Required But Grade 12 National Certificate Required

  • Location: Table View, Western Cape, South Africa
  • Number of Vacancies: 1
  • Closing Date: Not Specified

About CAPITEC

Capitec Bank is a South African retail bank. As of February 2024 the bank was the largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month.

Key Responsibilities

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Requirements

Minimum: No experience required but individual needs to hold a Grade 12 National Certificate

Ideal: Some client service experience within a retail/ financial/ banking environment

  • Grade 12 National Certificate / Vocational

Knowledge

Minimum:

  • Basic calculations 
  • How to engage with people
  • Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

  • Knowledge of bank branch environments
  • Knowledge of Capitec Bank products and business processes (internal)

Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

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