AGENTS

Become An Insurance Claims Agent At CAPITEC Bank South Africa

Become An Insurance Claims Agent At CAPITEC Bank South Africa

  • Location: Western Cape, South Africa
  • Number of Vacancies: 1
  • Closing Date: Not Specified

About CAPITEC

Capitec Bank is a South African retail bank. As of February 2024 the bank was the largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month.

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Key Responsibilities

To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.

Requirements

Minimum: 1-2 years’ experience in a banking, insurance, client service environment 

Ideal:

  • Treating Customers fairly (TCF)
  • Financial Intelligence Centre Act (FICA) 
  • Protection of Personal Information Act (POPI)
  • Financial Advisory and Intermediary Services (FAIS)

Qualifications (Minimum): Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred): National Diploma

Knowledge: Minimum: Claims handling

Ideal:

  • Knowledge of Capitec products and systems
  • Understanding of the insurance industry and regulatory frameworks and bodies

Skills

  • Communications Skills
  • Reporting Skills
  • Administration Skills
  • Attention to Detail
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

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