An Opportunity To Become A Call Centre Agent (New Accounts) At Mr Price Money

An Opportunity To Become A Call Centre Agent (New Accounts) At Mr Price Money

  • Location: Durban, Kwazulu Natal, South Africa
  • Number of Vacancies: 1
  • Closing Date: Not Specified

About Mr Price

Mr Price Group is a cash-based fashion-value retailer, and is a public company listed on the Johannesburg Stock Exchange. Established in 1985, the retailer has 2,543 stores which are mainly in South Africa, as well as online channels.

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Key Responsibilities

As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally.


  • Ensure customer’s queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
  • Telephonically confirm employment and personal details to verify information provided on the store application forms
  • Update customer’s details on relevant Debtor’s systems to ensure an accurate and up-to-date customer details base
  • Process all store card applications across all divisions to increase customer and credit base (outbound agents only)


  • Grade 12
  • 1 year call centre experience – in new accounts environment.
  • Knowledge and understanding of industry legislature: Consumers Protection Act; POPI (Protection of Personal Information Act); National Credit Act; ICASA (Independent Communications Authority of South Africa).

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